Privacy Policy

Last Updated: January 23, 2026

1. Introduction

BLAZE LABS PTY LTD (ABN 66 694 592 553) ("we," "our," or "us") is committed to protecting your privacy. BlazeXL is a universal AI-first Data platform provided by BLAZE LABS PTY LTD. This Privacy Policy explains how your information is collected, used, and disclosed when you use our Excel Add-in, Web Application, or reusable Python Modules.

2. Data Collection and Usage

We collect information in the following ways:

  • Account Information: We collect your email and profile info via our authentication providers (e.g., Auth0/Next-Auth).
  • Universal Ingestion: We process data you provide via Excel ranges, local file uploads (CSV, JSON), or data pasted from your clipboard.
  • Usage Metadata: We collect metadata about feature access and frequency to improve the Service and optimize our high-performance compute engine.
  • Subscription Data: Payment info is handled securely by Stripe; we do not store credit card details.

3. Privacy-First "Claim-Check" Architecture

BlazeXL is designed around a privacy-first architecture to ensure your proprietary data remains secure.

  • Ephemeral Processing: Your data is transferred to our Gateway for immediate processing in sandboxed Python environments and is not persistently stored.
  • Transient Context for AI: Our AI Analyst only uses a "transient context" (schema and representative data slices) to generate Python code. This context is purged immediately after code generation.
  • Object Handles: We use temporary handles for data flow management. These handles are cleared automatically after your session ends.

4. AI and Machine Learning

We use AI models to generate high-performance Python analysis code.

  • No Training: We NEVER use your proprietary data or the code generated for your specific analysis to train our AI models or third-party models.
  • Model Providers: We use enterprise-grade AI providers (like OpenAI or Anthropic) that adhere to strict data privacy standards. Your data is processed as transient input only.

5. Reusable Python Modules

When you create or use BlazeXL Modules, the logic is stored to enable reuse across your team. While the *logic* (code) is stored, the *data* processed by these modules remains subject to our ephemeral processing standards.

6. Data Residency and Transfer

BlazeXL is hosted on global cloud infrastructure (AWS/GCP). Your data may be processed in various regions to ensure sub-millisecond precision and low-latency execution. By using our Service, you agree to these transfers.

7. Your Rights

You have the right to access, update, or delete your account information. You can manage your shared Modules and account data directly within your BlazeXL Dashboard.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].